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Soapbox Sunday: Five Lessons Mattel Can Learn from the Four Horsemen

It’s like a Tale of Two Cities – the Four Horsemen are involved in a couple of product pre-order campaigns running in parallel. On one side, they’re the design shop behind Mattel’s Mattycollector Club Eternia and Club Infinite Earths subscriptions for Masters of the Universe Classics and DC Universe Classics. On the other, they’re taking pre-orders for their own Gothitropolis Ravens line through the crowd-funding platform, Kickstarter.

As we’ve seen over the past week, folks from Mattel and the Four Horsemen are tearing their hair out over whether the Club Eternia and Club Infinite Earths subscriptions will hit the minimums needed to survive. Meanwhile, the Four Horsemen’s Ravens are flying high. Their Kickstarter campaign hit the funding target during its first week, and proceeded to blast through every stretch goal they started with and even a few more they had to put together along the way.

You might think it easy to dismiss the stark differences in the success of the campaigns as coming from collectors’ growing dislike of Mattel and their service partner Digital River. And while I see a fair amount of anecdotal evidence for Mattel-hate, I believe there are some clear differences in how they run their campaigns that is causing the Mattycollector subscription fallout. If the Mattycollector subs live to fill in product silhouettes again next year, here’s some things Mattel can learn from the Four Horsemen, to make the sign-up period less traumatic and uncertain.

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Ask Matty Q&A for 8/15 (a Few Days Early!)

It’s been a long time since our last Q&A with Matty, but we’ve decided to get back into it. Toy Guru provided some answers early, because he’s either going to be driving for every last subscription to Club Eternia and Club Infinite Earths, or he may just be out of the office for a few days.

1) A lot of people thought that the DC Unlimited and Batman Unlimited lines were doing well at retail. What were the reasons for canceling those lines?

We are always working with retailers to find the best way to bring DC figures to mass collectors and moms and kids. Right now the 6″ line will continue on Matty pending we get the min number of sub holders.

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Toy Guru Sets the Record Straight about Mattycollector Subscription Targets (Again)

Toy Guru returns to YouTube to continue the push to hit the targets for Club Eternia, Club Infinite Earths, and Ecto-1 pre-orders. He also tries once more to squash the conspiracy theories about the meters. Repeat after Toy Guru: they are real – they are not a marketing ploy! Hey – repetition is a proven way to get a message across.

One of the more interesting remarks he makes is regarding the Club Eternia sign-up last year – he tells us that there was no meter on Club Eternia, because they thought they didn’t need one. I guess their surprise at the implied drop-off (I have no idea what the subscription numbers are) is why we have a He-Man shaped silhouette on the Club Eternia sign-up pages for 2014.

I’m still collecting both Masters of the Universe Classics and DC Universe Classics – Ghostbusters died for me when I couldn’t bring myself to buy that Dana Barrett. But I particularly feel for those of you just collecting DC. Maybe it’s just leftover from last year, when the MOTUC bias was much worse, but it still feels to me like DC is the red-headed stepchild – this video is shot in front of current and vintage Masters figures. On the DC front, only Doomsday is name-checked. I know Toy Guru is a big DC fan, but with his favored JLU line completed, there doesn’t seem to be any cohesive vision for what Club Infinite Earths should be – maybe that’s why it’s been hard to articulate why we should be buying the DC subscription.

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If Toy Guru Can’t Convince You Mattycollector is in Trouble, Maybe the Four Horsemen Can

It’s not without a little irony that as Mattel gets a huge push this month for its two flagship collector brands with the DC Universe vs the Masters of the Universe comic book hitting shelves, Mattycollector is finding its subscription pre-orders for the DC Universe Club Infinite Earths and the Masters of the Universe Classics Club Eternia both in jeopardy. Deja vous? Last year we were in a similar spot. During the Matty sub period, we had the MOTU limited series comic book hitting shelves, and collectors were still reeling from DC Universe Classics going on hiatus at big box retail. But somehow, it seems more dire this time around.

And yet, we’re seeing the Crisis on Multiple Earths / Eternias (see what I did there?) being handled using almost the same exact playbook as last year. To start, when the subs are announced, we get promised improvements from Digital River. Last year: manage your subscriptions online. This year: a new quarterly shipping option. Are these changes from Digital River helping?

When it’s clear that the subs are not gaining traction, the next step is for Toy Guru to sound the alarm – if the subs don’t hit minimums, they’re gone! And now we’re at the next point, where the Four Horsemen tell us that hey, this is for real.

Guys, it’s not that we don’t believe you. I just think it’s silly to keep running the same game plan, when it should be painfully obvious that it’s not working like it used to. If the subs don’t succeed in KILLING THE LIEN this year, make sure they don’t do it next year – try something new.

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CustomCon 35 Wraps Up – Day Two

It’s time for Summer CustomCon again! CustomCon 35 is hosted by our good friend Joe Acevedo, and wraps up with Day Two.

CustomCon is a fictional toy show, showcasing the work of action figure customizers. You won’t find these toys in your local toy store – at least not right away. I’ve heard from several toy makers that they often get inspiration from customs. So you never know! (Check out previous CustomCons and see for yourself.)

Day 2 features four entries: Superman The Animated Series 2014, a set of 3 3/4-inch Gotham’s Most Wanted figures, busts showing The Evolution of Magneto and Mystique, and another group of Game of Thrones busts. Enjoy!